Shipping of your order from Moucheshop

Packages are generally dispatched the same day after receipt of payment if payment is made before 1pm. Packages are dispatched from Monday to Friday. For orders placed on weekends, they are collected and shipped on Monday.

The orders are sent via the French National Post office, you choose the type of sending but depending of your country: delivery in relay parcel, delivered at home without or with signature.

Our shipments are always identified with a tracking number, we do not send goods by simple mail.

Whichever shipment choice you make, we will send you a link to track your package online. Shipping fees include preparation and packing fees as well as postage costs, custom papers if required.

We recommend that you group your items together in one order to benefit from free shipping for your country (you can do some tests of orders amounts on the website)

Your package will be dispatched at your own risk, but careful attention is paid to the packaging and protection of the items.

The dimensions of the boxes are appropriate and your articles are correctly protected.

For each expedition it is our reputation that is at stake and we want to preserve our excellent reputation.